Privacy Policy

Last updated: 4th August 2025

At Monster Timing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (https://www.monstertiming.ie), enter races, or receive event communications from us.

1. Who We Are

Monster Timing is a sports timing company based in Ireland. We provide race registration, timing, live results, and participant communications for multisport events.

Contact Details:
Monster Timing
Email: info@monstertiming.ie 
Website: https://www.monstertiming.ie

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Full name, email address, phone number.

  • Race Entry Information: Date of birth, gender, club/team, emergency contact details, event(s) entered.

  • Technical Data: IP address, device/browser type, operating system, and website usage (via cookies).

  • Timing & Results Data: Bib number, start/finish time, splits, ranking.

  • Payment Information: Processed securely via Stripe (we do not store card details).

  • WhatsApp Data: Phone number and message content (e.g., check-in confirmation, result links).

3. How We Use Your Information

We use your personal data to:

  • Register you for events and process entries.

  • Manage race-day timing and publish results.

  • Display live tracking and timing updates online.

  • Send essential updates via email, SMS, or WhatsApp.

  • Collect payments securely via Stripe.

  • Respond to your queries and improve our services.

4. Stripe Payments

Payments made on our platform are processed securely through Stripe, a PCI-compliant payment processor. When you make a payment:

  • We never store your full card details.

  • Stripe handles all sensitive payment data.

  • You can view Stripe’s privacy policy here: https://stripe.com/privacy

5. WhatsApp Messaging

Monster Timing may send you race-related messages (e.g., check-in confirmation, race reminders, live result links, chip return reminders) via WhatsApp if you provide your phone number.

  • You may opt out of WhatsApp communications at any time by replying STOP or contacting us directly.

  • We do not use WhatsApp for marketing unless you’ve given explicit consent.

  • WhatsApp messages are processed via secure third-party APIs (e.g., Twilio or Meta Business API).

6. Legal Basis for Processing

We rely on the following lawful bases under GDPR:

  • Contractual necessity – to process entries and provide event services.

  • Legitimate interest – to deliver live results and communications to improve your event experience.

  • Consent – for marketing or optional communications (e.g., WhatsApp updates).

  • Legal obligations – for invoicing and record keeping.

7. Data Sharing

We may share your data with:

  • Event organisers – to manage race entries and logistics.

  • Timing platform providers – such as Race Result for live results and rankings.

  • Stripe – for secure payment processing.

  • WhatsApp providers – for delivering race communications (e.g., Twilio, Meta).

We never sell your personal data to third parties.

8. Data Retention

  • Registration and results data may be kept indefinitely for historical race records.

  • Financial transaction records are retained for the period required under Irish tax law.

  • WhatsApp or SMS communication data is retained only as long as needed for event support.

9. Your Rights (Under GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where permitted)

  • Withdraw consent at any time

  • Object to specific processing

  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To exercise these rights, contact us at [insert email address].

10. Cookies & Website Analytics

We use cookies to understand how visitors use our website and to improve functionality. You can manage your cookie preferences via your browser settings or through our cookie banner.

11. Data Security

We implement strong security measures, including:

  • SSL encryption for all data transmitted on our website.

  • Restricted access to participant data.

  • Secure integration with trusted third-party services (Stripe, Twilio, Race Result).

12. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Contact Us

If you have questions about this policy or your data, contact us at:

📧 Email: [insert email]
🌍 Website: https://www.monstertiming.ie